PRIVACY POLICY
Last updated: 20.07.2026
1. DATA CONTROLLER
The data controller responsible for your personal data is:
Trade Name / Brand: The Island Story Cosmetics TM
Legal details: The legal information and identification details of the seller are provided in the Legal Notice.
2. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
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Identification data (name, surname)
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Contact data (email, phone number)
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Delivery information (postal address)
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Payment-related data (processed via secure third-party providers)
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Technical data (IP address, browser type, device information)
3. PURPOSES OF PROCESSING
Your personal data is processed for the following purposes:
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To manage and fulfill orders
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To provide customer support
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To send transactional communications (order confirmations, shipping updates)
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To send marketing communications (only with your consent)
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To improve website performance and user experience
4. LEGAL BASIS
Processing of your data is based on:
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Performance of a contract (purchase of products)
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Your consent (e.g. marketing communications, cookies)
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Compliance with legal obligations
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Legitimate interest (e.g. fraud prevention, service improvement)
5. DATA RETENTION
Your data will be retained:
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For the duration of the contractual relationship
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As long as necessary to comply with legal obligations
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Until you request deletion, where applicable
6. DATA SHARING
Your data may be shared with:
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Payment service providers
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Shipping and logistics companies
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IT and hosting providers
All third parties are required to ensure appropriate data protection measures.
7. INTERNATIONAL TRANSFERS
Some service providers may be located outside the European Economic Area.
In such cases, appropriate safeguards will be implemented in accordance with GDPR (e.g. Standard Contractual Clauses).
8. YOUR RIGHTS
You have the right to:
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Access your personal data
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Request rectification or deletion
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, contact: info@the-island-story-cosmetics.com
You also have the right to lodge a complaint with the Spanish Data Protection Agency.
9. DATA SECURITY
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
10. COOKIES
We use cookies to enhance your experience. For more information, please see our Cookies Policy.
11. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy to reflect legal or operational changes.
12. CONTACT
For any questions regarding this Privacy Policy:
Email: info@the-island-story-cosmetics.com
Address: Avinguda Ernest Lluch 32, Planta Baixa, TCM2, 08302, Mataro, Spain